हिरण्य · from the atelier

Questions we are asked

Dispatch, shipping, returns, bulk orders, and how to reach us. If your question is not here, write on WhatsApp or email.

How long after I order does a piece despatch?

Despatch is 5 to 6 working days after the order is placed.

Do you offer free shipping?

Yes. Shipping is free on orders above ₹2,000.

What is the return and exchange policy?

Please make a small video while opening the product and send it by email or WhatsApp if you need to exchange or return a damaged piece.

The product should be returned only after confirmation from our end, and within three days of that confirmation.

Send the unboxing video to admin1982@hiranyacollections.com or WhatsApp +91 76409 97008.

Do you offer a discount on bulk orders?

Yes. A special discount is offered on bulk orders of 50 pieces and above. Write to the atelier with the quantity and colourways you need, and we will confirm the offer.

Contact us

A representative can be reached on email or WhatsApp.

How do I place an order?

Add pieces from the lookbook to the cart, then go to Pay. You can pay by UPI — Google Pay, PhonePe, BHIM, Paytm, or your bank app — and send the order to the atelier on WhatsApp. You may also enquire first if you want a colourway confirmed against a lehenga or sherwani.

What sizes are the potlis and clutches?

Potlis are 8 to 10 inches, stitched with foam and lining. The Banarasi kinkhwab clutches are 8 × 4 inches and take every phone.

Can a piece be made to match a lehenga?

Colourways can be commissioned to sit against a particular lehenga or sherwani. Use Enquire or write on WhatsApp with the occasion, colours, and date.

Where are prices listed?

Prices are on each card in the lookbook. Fringe, gota, Banarasi satin, and the gold cylinder clutch are quoted on enquiry.

Which payment methods do you accept?

Pay on the Pay page by card, UPI, Google Pay, PhonePe, Paytm, BHIM, or your bank app. Scan the QR or open the app — you do not need to type a UPI ID. After you pay, use Pay now so WhatsApp carries the order to the atelier.

Still a question

Write to the atelier

Email or WhatsApp — a representative will reply.

WhatsApp us Send an enquiry